How we collect, use, and protect your information. Questions? Contact us at [email protected] or (347) 934-9068.
Total Care Radiology ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have.
We may collect information you provide directly — such as your name, email address, phone number, and any details you include in a form or message — as well as limited technical information (such as pages visited) collected automatically when you use our website.
We use the information you provide to respond to your inquiries, schedule and confirm appointments, send reminders and account or care-related notifications, and improve our services. We only contact you in the ways you have agreed to.
If you opt in to receive SMS text messages from us, we use your mobile number solely to send the messages you consented to (for example, appointment scheduling, reminders, and care-related information). You can opt out at any time by replying STOP, or reply HELP for assistance. Message frequency varies, and message and data rates may apply. Categories of personal information we may share with service providers to operate our business specifically exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Full details of our messaging program are described in our Terms & Conditions.
We may share limited information with trusted service providers who help us operate our website and communications (for example, our messaging platform), strictly to perform services on our behalf and under confidentiality obligations. We do not sell your personal information. We may disclose information where required by law or to protect the safety and rights of our patients and staff.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal information, and you may opt out of communications at any time. To make a request, contact us using the details below.
Health information handled in the course of care is protected under HIPAA and applicable law. See our HIPAA Notice of Privacy Practices for details.
Total Care Radiology · [email protected] · (347) 934-9068 · Brooklyn, Bronx & Queens, NY. We may update this Privacy Policy from time to time; the effective date above reflects the latest revision.